LEGAL
HostelDost Privacy Policy
Last updated: 20 July 2026
HostelDost is an owner-facing hostel-management application. This policy explains how HostelDost handles personal information when an authorised hostel owner uses the app to manage resident records.
Who is responsible for the information
hosteldost.in, of Balaji Nagar, Warangal, Telangana 506002, India, operates HostelDost. Hostel owners using HostelDost are responsible for ensuring they have a lawful basis to collect and manage their residents’ information.
For privacy questions or requests, contact info@hosteldost.in.
Information handled by the app
- Owner account information: name, hostel name, hostel address, and phone number used for sign-in.
- Resident information: name, phone number, gender, date of birth, room and bed allocation, joining/vacating information, fees, deposits, account notes, and resident status.
- Resident images and identity-proof images, if the owner chooses to capture or upload them.
- Payment records: amount, date, payment method, billing period, and any note entered by the owner. HostelDost does not process card payments or store card or bank-account credentials.
- Security and audit information: sign-in and record-change events, timestamps, and device model information. The app stores only a biometric-verification timestamp, not biometric templates or fingerprint data.
- Technical and usage information automatically provided by Firebase and Google Play, such as device/app identifiers, diagnostic information, and app-interaction events needed to operate, secure, and improve the app.
Why the information is used
We use this information to authenticate authorised owners, provide hostel, resident, room, and payment-record management features, store images that an owner elects to upload, protect the app, maintain an audit trail, and improve HostelDost.
Storage, security, and service providers
HostelDost uses Google Firebase services, including Firebase Authentication, Cloud Firestore, Cloud Storage, Firebase App Check, and Firebase Analytics. Information is transmitted over encrypted connections and stored using Firebase’s infrastructure.
Firestore records and Storage files are protected by owner-scoped security rules: an authenticated owner can access only records and files associated with that owner’s account. App Check and Play Integrity are used to help protect Firebase resources from unauthorised app access once configured and enforced for the production release.
No method of electronic transmission or storage is completely secure. Owners should use strong device security and should not upload information they are not authorised to handle.
Sharing
We do not sell personal information. We share information only with Google/Firebase as the service provider needed to operate HostelDost; when required by law, regulation, legal process, or a valid government request; or to protect the rights, safety, and security of HostelDost, its users, or others.
Retention and deletion
When an owner marks a resident as vacated, HostelDost schedules removal of that resident’s personal details and associated profile and identity-proof images after 90 days. The removal process runs on our server and does not depend on the owner opening the app.
We retain the minimum payment and audit information needed for operational, accounting, fraud-prevention, and legal obligations. Where personal details are no longer needed, they are removed or redacted. Owners remain responsible for any longer retention period required by law for their own hostel records.
Owners can request deletion in the app or through our account deletion request form. We verify the request against the registered mobile number and provide a cancellation window before processing it. To request access or correction, contact info@hosteldost.in. Where a hostel owner controls the resident record, residents should first contact that hostel owner.
Children
HostelDost is a business-management tool and is not directed to children. Hostel owners must not use it to collect or upload a child’s information unless they have the authority and a lawful basis to do so.
International processing
Google Firebase may process information in locations where Google or its service providers operate. Firebase’s applicable terms and data-processing documentation govern those transfers.
Website cookies and browser storage
The HostelDost website does not use advertising cookies or website analytics cookies. We use essential browser storage only to remember that you dismissed the website privacy notice. You can clear this preference at any time in your browser settings.
Changes to this policy
We may update this policy when the app or applicable legal requirements change. The latest version will be available at this URL.
Contact
hosteldost.in
Balaji Nagar, Warangal, Telangana 506002, India
info@hosteldost.in